DOGE ASIC LLC Buyer Protection Policy
At DOGE ASIC LLC, we are committed to ensuring that your purchase is risk-free and hassle-free. Our dedication to cryptocurrency mining excellence is matched by our focus on customer satisfaction. Here’s how we stand out and why partnering with us benefits you.
Order Cancellation
- Before Shipment: Orders can be canceled prior to shipment, and a full refund will be issued.
Purchase Contracts
- Proforma Invoice: A proforma invoice is available for every order and can be downloaded from your My Account page once payment has been made.
- Formal Sales Contract: For orders of USD $50,000 or more or 50 units or more, a formal purchase agreement can be requested after payment. Please contact us for assistance.
Refunds
- 7-Day No-Questions-Asked Refund:
Customers may request a refund within 7 days of delivery for any reason. The buyer is responsible for returning the miner and covering shipping costs. - 30-Day Full Refund:
If a problem arises with the miner within 30 days of delivery, the buyer is entitled to a full refund. Shipping costs for the return will be covered by DOGE ASIC LLC. - Defective on Arrival:
If the miner is defective upon arrival, the buyer will receive an immediate full refund with no need to return the product.
Secure Checkout
- Transactions are secured through a cryptocurrency ESCROW payment system, protecting your funds with a trusted third-party service.
- Our website utilizes the HTTPS protocol with 256-bit SSL encryption and is Level 1 PCI compliant to ensure your data is safe during checkout.
Pre-Shipment Testing
Every miner is rigorously tested before shipping. A test video is provided, so you can see its condition before it arrives.
Simple Setup
- Our mining hardware is designed for easy setup—no technical expertise or prior cryptocurrency mining knowledge is required.
- For those who need help, we offer a free setup service to get you started quickly and effortlessly.
Warranty and Protection Plans
- Standard Warranty: All miners are covered by a 180-day warranty starting from the delivery date. If any issues arise during this period, we will resolve them promptly.
- Care Protection Plan: For additional peace of mind, you can purchase a Care Protection Plan that extends the warranty to 12 months and includes free additional services.
Why Choose DOGE ASIC LLC?
- Reliable Refund Policy: Flexible options for returns and refunds, tailored to your needs.
- Comprehensive Testing: Confidence in the quality of our products with pre-shipment testing and test videos.
- Enhanced Security: Your transactions and data are protected with industry-leading security measures.
- Customer-Centric Support: Easy setup and free support services ensure you have a smooth mining experience.
For any inquiries or assistance, contact us at [[email protected]]. Thank you for trusting DOGE ASIC LLC for your cryptocurrency mining needs!